FAQ


ALL

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A

Are my data well protected on the external platform?

Yes, your data is well protected. The data is stored no longer than absolutely neccesary. Plus the data is stored and transferred in compliance with ING Data Protection rules.

Entry link: Are my data well protected on the external platform?

C

Can I also do the exam on the app?

No you cannot do the exam on the app.  The exam takes place on a secure online site or physical location.

Entry link: Can I also do the exam on the app?

Can I also take the test on the mobile app?

No you can't take the final test on the app. You can take practice questions on the app.  You need to take the final test on the platform.

Entry link: Can I also take the test on the mobile app?

Can I change my selected language during a course?

No, once you have selected a language and started the course, you cannot switch between languages.

Entry link: Can I change my selected language during a course?

Can I do the course during office hours?

You are allowed to do the course during office hours. We recommend you discuss this with your manager beforehand.

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Can I pause the course at any moment?

Yes, you can pause and continue the course whenever you want, thereby deciding your own pace.

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Can I pause the qualification course at any moment?

Yes, you can pause and continue the course whenever you want, thereby deciding your own pace.

Entry link: Can I pause the qualification course at any moment?

Can I switch from using the web application to the app (or vice versa) during a course?

Yes, you can. A reminder that the final test can only be done using the desktop version of the platform

Entry link: Can I switch from using the web application to the app (or vice versa) during a course?

D

Do I have to do any prework?

No, you don't have to do any prework

Entry link: Do I have to do any prework?

Do I need to do any self-study?

No you don't need to do self-study for AML foundation. All required information is in the digital course. 

Entry link: Do I need to do any self-study?


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