FAQ


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Who can I contact when I have a question about the content?

Please contact ACAMS at INGsupport@acams.org

Entry link: Who can I contact when I have a question about the content?

Who do I contact if I have questions considering other ING KYC training?

Please send an e-mail with you question to KYC.Academy@ing.com

Entry link: Who do I contact if I have questions considering other ING KYC training?

Why are we using an external learning platform?

The Smart Learning Platform enables us to offer courses in a more modern way. For instance, courses can be studied on the web or via a mobile app and include quizes.

Entry link: Why are we using an external learning platform?

Why do I need to take ACAMS courses?

ING wants you to be prepared for your job in the best way possible. As a member of our KYC staff, we are offer you internationally recognized, KYC courses and credentials so that you can do your job in the best interest for ING and its customers
Entry link: Why do I need to take ACAMS courses?

Will the results be shared with my manager?

The final result will not be shared with your manager.  

Entry link: Will the results be shared with my manager?


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